Reference

Your Privacy Matters on link yoktogel

When you open an account with us and deposit via DANA, OVO, GoPay or QRIS, we collect only what we need to keep your account secure and your…

Data security through encryptionClear retention periodsDirect support for data requests
link yoktogel Your Privacy Matters on link yoktogel
REACH US ABOUT YOUR DATA

How to Contact Us About Privacy

Email Support Send data requests, privacy questions and account access questions to our support email. Response time is typically within 24 hours, Monday through Sunday.
Live Chat Chat directly with our support team during operating hours to ask about how we handle your data or request account information. Chat is available on the link yoktogel dashboard.
Account Settings Update your contact details, review your payment history and see linked devices directly from your account. Go to Settings > Privacy & Security to view or modify your stored information.
HOW WE KEEP IT SAFE

Data Security and Account Protection

Encrypted Transactions

All deposits via DANA, OVO, GoPay and QRIS are encrypted end-to-end. Your payment details never appear in full on our servers; instead we store a secure token tied to your account wallet.

Cookie and Tracking

We use session cookies to keep you logged in and analytics cookies to count visitor behaviour and improve page speed. You can disable non-essential cookies in your browser; your account will still work normally.

Data Retention

Account information is kept for as long as your account is active. After closure, we hold records for three years to satisfy financial audit requirements, then delete or anonymise them.

Account Verification

Your first withdrawal triggers identity verification: we cross-check your name, date of birth and phone number against your deposit records. This step protects your funds and prevents fraud.

Device Recognition

When you log in from a new device, we send a confirmation link to your registered email. This stops unauthorised access even if someone obtains your password.

Right to Deletion

You can request to close your account and have personal data deleted, subject to legal retention rules. Contact support to start the deletion process; we respond within 10 business days.

Privacy Policy Questions Answered

When you close your account, we stop processing new logins and game data. Your personal information is retained for three years to meet financial compliance rules in Indonesia, then deleted. You can request accelerated deletion by contacting our support team, subject to local law.

We retain deposit and withdrawal records for the life of your account plus three years after closure. This allows us to verify transactions, process chargebacks and comply with banking regulations. Older records are anonymised or securely destroyed.

Yes. Contact our support team and request a data access report. We'll compile your account details, payment history, login times and device list within ten business days. This report is free and shows exactly what we store.

No. We do not share personal data with game studios. Game providers receive only anonymous play data (total spins, bet amounts, session duration) to calculate returns, never your name or payment details.

Your account is protected by password encryption, two-factor email verification on new devices and encrypted payment channels. We regularly audit our servers for security. If a breach occurs, we notify affected users within 24 hours.

Log into your account, go to Settings > Account Details and update your email, phone or address. Name and date of birth cannot be self-edited; contact support with ID proof to change those fields.

Session cookies keep you logged in during play. Analytics cookies measure page speed and count visitor actions so we can improve the lobby. You can disable analytics cookies in your browser without affecting your account or withdrawals.