Reference

Your Rights and Our Legal Commitments

At link yoktogel, our legal posture is built around transparency: every term that governs your account, your data, and your transactions is set out clearly here so you…

Jurisdiction-Dependent AccessDANA, OVO, GoPay, QRIS CoveredData Retention PolicyAccount Security TermsContact Rights Upheld
link yoktogel Your Rights and Our Legal Commitments
LEGAL CONTACT PATHS

Reach Us on Legal or Policy Matters

If you have a question about your rights under our terms, a dispute about a transaction processed via GoPay or QRIS, or a request to access or delete your personal data, our…

Live Chat — Compliance Queue Open the live-chat widget on linkyoktogel.xyz and select 'Legal & Compliance' from the topic menu. Our agents handle data requests, term disputes and account-flag queries 24 hours a day, seven days a week.
Email — Legal Department Send written requests — including data-access, data-deletion or term-clarification queries — to our legal inbox. We respond within 48 business hours and confirm receipt automatically so you have a traceable record.
Account Panel — Dispute Form Log in to your account on linkyoktogel.xyz, navigate to Settings → Support → Dispute, and submit a formal legal notice. The form timestamps your submission and routes it directly to the compliance team.
HOW WE HANDLE THIS

Data, Cookies, Security and Your Account Rights

Our approach to legal compliance is operational, not just documented. From the way cookies are scoped to how account credentials are encrypted, every technical decision reflects the commitments written into this legal…

Cookie Scope

We use session cookies for login continuity and analytics cookies to measure page performance. No advertising-network cookies are placed without your explicit consent, and you may withdraw consent from your browser settings at any point.

Data Handling

Personal data you provide during account registration — name, email, payment method details including DANA or OVO wallet IDs — is stored on encrypted servers and never sold to third parties under any commercial arrangement.

Account Security

Two-factor authentication is available on your account settings page and is strongly encouraged. Session tokens expire after 30 minutes of inactivity, and login attempts from unrecognised devices trigger an email verification step automatically.

Data Retention Schedule

Transaction records — including every GoPay and QRIS deposit and withdrawal — are retained for five years in line with financial-record obligations. Account profile data is deleted within 30 days of a verified account-closure request.

Your Right to Request Changes

You may request correction, export or deletion of your personal data at any time by contacting our legal inbox or using the in-panel dispute form. We confirm completion of each request in writing within 14 calendar days.

Jurisdiction Compliance

Certain features and markets are restricted or modified automatically depending on your verified location, because access depends on local law. Our system applies these rules at login so you always see a compliant account view.

Common Legal Questions from Our Account Holders

The questions below cover the legal topics we hear most often — account rights, data requests, how Indonesian law affects access, and what to do when something on your account needs a formal resolution. If your question is not here, use the live-chat compliance queue available 24 hours a day.

Yes. Access to specific services depends on local law. Our system detects your verified location at login and restricts or adjusts features accordingly, so your account view always reflects what is legally available in your jurisdiction.

Submit a subject-access request via our legal email inbox or through the Dispute Form in your account panel under Settings → Support → Dispute. We confirm receipt automatically and deliver your data export within 14 calendar days.

Yes. Wallet identifiers linked to DANA, OVO, GoPay and QRIS are stored on encrypted servers. We do not store full payment credentials beyond what is needed for transaction matching, and no payment data is shared with third parties commercially.

Transaction records are retained for five years under financial-record obligations. Your profile data — name, contact details, preferences — is deleted within 30 days of a verified account-closure request confirmed by our compliance team.

When we make a material amendment to our terms of service, we send a notification to the email address registered on your account within seven days of the change taking effect. The updated terms are also published immediately on this legal page.

Use the Dispute Form in your account panel or contact our legal email inbox. Include your transaction reference number, the payment method used, and a short description of the issue. Our compliance team responds within 48 business hours.

Yes. Analytics cookies can be disabled at any time through your browser settings or via the cookie-preference prompt on our site. Withdrawing consent does not affect your account functionality or your ability to make deposits and withdrawals.